Privacy Policy

Introduction

At Vanillery Garden, accessible at www.vanillerygarden.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines the types of data we collect, why we collect it, how we use it, and your rights concerning your personal information. By using our site and services, you agree to the collection and use of your information as outlined in this policy.

1. Data We Collect

We may collect and store the following types of personal information from you:

• Contact Information: Name, email address, mailing address, and phone number.

• Payment Information: Payment details to process your orders securely.

• Communications: Information you provide when you contact us or interact with us through our forms or social media.

• Website Usage Data: Information on how you use our site, collected through cookies and similar technologies.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

• Order Processing: To fulfill and manage your orders.

• Customer Support: To respond to your inquiries and provide assistance.

• Marketing and Communications: To send updates, promotional materials, and relevant offers with your consent.

• Analytics: To analyze site usage, improve website functionality, and enhance your experience.

3. Data Sharing

We respect your privacy and share your data only with trusted third parties:

• Payment Processors: We work with secure payment processors to handle transactions.

• Analytics Services: We use analytics tools to understand website usage and improve functionality. These may collect data such as IP address, browser type, and user activity.

4. Data Security

We take data security seriously and implement the following measures:

• SSL Encryption: Our website uses SSL encryption to protect data during transmission.

• Secure Storage: We store your information securely and protect it against unauthorized access, alteration, or disclosure.

If you wish to have your data deleted, please contact us at any time at office@vanillerygarden.com.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and for analytics purposes. Cookies are small files that are stored on your device. You may manage cookie preferences through your browser settings. By continuing to use our site, you agree to our use of cookies as outlined in our [Cookie Policy].

6. Data Retention

In compliance with GDPR and Austrian accounting policies, we retain your data for the minimum time necessary, typically for a period of four years unless you request otherwise. If you wish to delete your data earlier, please contact us at office@vanillerygarden.com.

7. Your Rights

Under the GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct any inaccurate or incomplete information.

• Deletion: Request that we delete your personal data.

• Restriction: Restrict the processing of your data in certain circumstances.

• Objection: Object to the processing of your data for specific purposes.

• Data Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at office@vanillerygarden.com.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: office@vanillerygarden.com
Address: Natalie Bayer-Neumann
Rundstraße 22

3001 Mauerbach
AUSTRIA

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